Terms of Service

TERMS OF SERVICE

Effective Date: July 24, 2026

Welcome to REEF Oral.

These Terms of Service ("Terms") govern your use of the REEF Oral website, products, and services operated by Reef Oral Inc. ("REEF Oral," "we," "our," or "us"). By accessing our website or placing an order, you agree to be bound by these Terms.

If you do not agree to these Terms, please do not use our website or purchase our products.

1. Company Information

Reef Oral Inc.

54 State St, Suite 804

Albany, NY 12207

Email: support@reeforal.com

2. Eligibility

You must be at least 18 years old or the age of majority in your jurisdiction to use this website or purchase products from REEF Oral.

By using this website, you represent that you meet these eligibility requirements.

3. Products

REEF Oral develops premium oral care products designed to support everyday oral wellness.

Our products are intended for cosmetic and personal care purposes and are not intended to diagnose, treat, cure, or prevent any disease.

Individual experiences and results may vary depending on factors including oral hygiene habits, existing dental conditions, and consistent product use.

Always consult your dentist or healthcare professional regarding concerns about your oral health.

4. Product Information

We make every effort to accurately describe our products, ingredients, images, pricing, and availability.

However, we do not guarantee that:

Product descriptions are error-free
Colors displayed on your screen perfectly match the actual product
Every ingredient image or illustration is exact
Products will always remain available

We reserve the right to correct any errors, inaccuracies, or omissions without prior notice.

5. Orders

Submitting an order does not guarantee acceptance.

We reserve the right to:

Decline any order
Cancel suspected fraudulent orders
Limit quantities
Refuse reseller or bulk purchases
Correct pricing errors

If payment has already been processed for a cancelled order, a full refund will be issued to the original payment method.

6. Pricing

All prices are listed in U.S. Dollars (USD) unless otherwise stated.

Prices may change without notice.

Applicable taxes, duties, customs fees, and shipping charges will be calculated during checkout where required.

International customers are responsible for any duties, VAT, import taxes, customs fees, or similar charges imposed by their local authorities.

7. Payment

Payments are securely processed through trusted third-party payment providers.

We do not store complete payment card information on our servers.

By submitting payment information, you represent that you are authorized to use the selected payment method.

8. Shipping

Orders generally ship within 1–2 business days.

Delivery estimates are provided for convenience only and are not guaranteed.

Carrier delays, customs inspections, severe weather, holidays, and other circumstances beyond our control may affect delivery times.

Additional information is available in our Shipping Policy.

9. Returns & Refunds

Returns and refunds are governed by our Refund Policy.

If there is any conflict between these Terms and the Refund Policy regarding returns, the Refund Policy controls.

10. Promotions

From time to time we may offer:

Promotional discounts
Coupon codes
Free shipping offers
Product bundles
Limited-time promotions

Promotions:

cannot be combined unless specifically stated
have no cash value
may expire without notice
may be modified or cancelled at our discretion

11. Intellectual Property

All content available on this website—including but not limited to:

logos
trademarks
graphics
icons
photographs
videos
product names
copywriting
website design
educational materials

is owned by Reef Oral Inc. or licensed to us and protected under applicable intellectual property laws.

No content may be copied, reproduced, distributed, modified, or commercially used without our prior written consent.

12. User Conduct

You agree not to:

violate any laws
interfere with website functionality
upload malicious software
scrape or copy website content
impersonate another individual
engage in fraudulent activity
submit false information

Violation of these Terms may result in suspension or termination of access.

13. User Reviews & Content

If you submit reviews, photos, testimonials, videos, or other content, you grant REEF Oral a worldwide, royalty-free, perpetual license to use, reproduce, display, modify, and publish such content for marketing, promotional, and business purposes.

You represent that:

you own the content or have permission to share it;
the content does not violate the rights of others; and
the content is truthful to the best of your knowledge.

We reserve the right to remove content that is unlawful, misleading, abusive, or otherwise inappropriate.

14. Website Availability

We strive to keep our website available at all times but do not guarantee uninterrupted access.

We may suspend or discontinue portions of the website for maintenance, upgrades, or security reasons without prior notice.

15. Third-Party Services

Our website may contain links to third-party websites or services.

REEF Oral is not responsible for:

third-party content
privacy practices
products
services
policies

Accessing third-party websites is at your own risk.

16. Disclaimer

The information provided on this website is intended for general informational and educational purposes only.

Nothing on this website constitutes medical, dental, or professional healthcare advice.

Always seek advice from a licensed dentist or healthcare professional regarding oral health concerns.

Never disregard professional advice because of information found on this website.

17. Limitation of Liability

To the fullest extent permitted by applicable law, Reef Oral Inc., its officers, employees, affiliates, contractors, and suppliers shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages arising from or relating to:

use of our website;
inability to use the website;
purchase or use of our products;
delays in shipping;
loss of data;
loss of profits; or
unauthorized access to your information.

Our total liability for any claim relating to a purchase shall not exceed the amount paid for the applicable order.

Nothing in these Terms limits liability where such limitation is prohibited by law.

18. Indemnification

You agree to indemnify and hold harmless Reef Oral Inc., its officers, directors, employees, affiliates, and agents from any claims, damages, losses, liabilities, costs, or expenses arising from your violation of these Terms or misuse of the website.

19. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the State of New York, without regard to its conflict of law principles.

Any legal action relating to these Terms shall be brought in the appropriate state or federal courts located in New York, unless otherwise required by applicable law.

20. Changes to These Terms

We may update these Terms from time to time.

The revised version becomes effective upon posting to this website.

Your continued use of the website following any updates constitutes acceptance of the revised Terms.

21. Contact Us

Questions regarding these Terms may be directed to: