Privacy Policy

PRIVACY POLICY

Effective Date: July 24, 2026

Reef Oral Inc. ("REEF Oral," "we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, who we share it with, and the choices available to you when you visit www.reeforal.com or purchase our products.

By using our website, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

Information You Provide

When you interact with REEF Oral, you may provide:

  • Name

  • Billing address

  • Shipping address

  • Email address

  • Phone number

  • Payment information (processed securely by third-party payment processors)

  • Order history

  • Customer support communications

  • Product reviews or testimonials

Information Collected Automatically

When you browse our website, certain information may be collected automatically, including:

  • IP address

  • Browser type

  • Device information

  • Operating system

  • Referring website

  • Pages viewed

  • Time spent on pages

  • Click activity

  • Session information

  • Approximate geographic location

  • Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Provide customer support

  • Send shipping and order updates

  • Improve our website and customer experience

  • Detect fraud and enhance security

  • Personalize website content

  • Measure advertising performance

  • Respond to inquiries

  • Comply with legal obligations

  • Send marketing communications when you have opted in

3. Marketing Communications

If you choose to subscribe, we may send promotional emails and text messages regarding:

  • Product launches

  • Educational content

  • Exclusive offers

  • Sales

  • Promotions

  • Company news

You may unsubscribe from marketing emails at any time by clicking the "Unsubscribe" link included in the email.

You may opt out of SMS messages by replying STOP or following the instructions provided in the message.

Transactional communications, such as order confirmations or shipping notifications, are not affected by marketing opt-outs.

4. Cookies and Similar Technologies

Our website uses cookies and similar technologies to:

  • Remember preferences

  • Keep items in your shopping cart

  • Improve website functionality

  • Analyze website traffic

  • Measure advertising effectiveness

  • Personalize your shopping experience

You can manage cookie preferences through your browser settings. Disabling cookies may affect certain features of the website.

5. Analytics & Advertising

We may use third-party analytics and advertising services, including:

  • Shopify

  • Google Analytics

  • Meta Pixel

  • TikTok Pixel

  • Klaviyo

  • Other marketing and analytics providers as our business evolves

These providers may collect information about your interactions with our website in accordance with their own privacy policies.

6. Payment Processing

Payments are processed by secure third-party payment providers.

REEF Oral does not store complete credit or debit card numbers on its own servers.

Payment information is handled in accordance with the security standards and privacy practices of the applicable payment processor.

7. Order Fulfillment

To fulfill your order, we may share necessary information with service providers such as:

  • Shipping carriers

  • Warehousing and fulfillment partners

  • Customer support providers

  • Fraud prevention services

  • Payment processors

These parties receive only the information reasonably necessary to perform their services on our behalf.

8. Information Sharing

We do not sell your personal information for money.

We may share information:

  • With service providers assisting our business operations

  • To comply with legal obligations

  • To protect our rights or property

  • In connection with a merger, acquisition, or sale of assets

  • With your consent or at your direction

9. Data Security

We use commercially reasonable administrative, technical, and physical safeguards designed to protect personal information.

While we strive to protect your information, no method of transmission over the Internet or electronic storage is completely secure. Accordingly, we cannot guarantee absolute security.

10. Data Retention

We retain personal information only as long as reasonably necessary to:

  • Fulfill orders

  • Maintain business records

  • Resolve disputes

  • Enforce agreements

  • Comply with legal and tax obligations

When information is no longer needed, it is securely deleted or anonymized where appropriate.

11. International Visitors

REEF Oral ships to customers in the United States, Canada, Europe, and Australia.

If you access our website from outside the United States, you understand that your information may be transferred to and processed in the United States, where data protection laws may differ from those in your country.

12. California Privacy Rights

If you are a California resident, you may have rights under applicable California privacy laws, including the right to:

  • Know what personal information we collect

  • Request access to your personal information

  • Request deletion of certain personal information

  • Request correction of inaccurate personal information

  • Exercise applicable opt-out rights where provided by law

  • Receive equal service regardless of exercising your privacy rights

To submit a privacy request, please contact us using the information below.

13. European Privacy Rights

If you are located in the European Economic Area, United Kingdom, or another jurisdiction with applicable privacy laws, you may have rights including:

  • Access

  • Correction

  • Deletion

  • Restriction of processing

  • Data portability

  • Objection to certain processing activities

  • Withdrawal of consent where processing is based on consent

Requests may be submitted using the contact information below.

14. Children's Privacy

Our website and products are not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13. If we become aware that such information has been collected, we will take reasonable steps to delete it.

15. Third-Party Websites

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review their privacy policies before providing personal information.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or business operations.

Any updates become effective when posted on this page. The "Effective Date" above indicates when this Privacy Policy was last revised.

17. Contact Us

If you have questions about this Privacy Policy or wish to exercise applicable privacy rights, please contact us:

Reef Oral Inc.

54 State St, Suite 804

Albany, NY 12207

Email: support@reeforal.com